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RIYO is an enterprise cloud service management platform that can be integrated into your current systems and/or white labelled. It enables organisations to seamlessly manage bookings, schedule jobs, complete service delivery, and take payments all in one place.
Unlike with error-prone and time-consuming legacy booking systems, RIYO is automated which speeds up processes and eliminates service blind spots. When communication breaks down between the business, service agent and customer, RIYO ensures that no critical details are lost as it automatically records all transactions.
Bookings can be done by either your staff or customer
Real-time visibility and updates for the business, service agent, and customer
The customer gets a notification, confirms job completion, and provides ratings and feedback
On-time and friction-less end-to-end service leaves a lasting impression on the customer
Powered by a logic engine, it makes it quick and easy for teams to find the right service. The RIYO platform allows you to:
Scheduled or on-demand booking
End-to-end real-time updates
Secured transactions and payments
360-degree view of live transactions as the software automatically tracks messages and chat interactions.
Responsive scheduler easily handles changes in service schedule and delivery
Geo-fencing and route optimisation match the customer with resources that best suit them
Automation eliminates time-consuming manual processes enabling you to focus on exceptions and complex tasks