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RIYO Service Management Platform

Ensure accurate and timely bookings, scheduling, payments, and service delivery in one platform.

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What is RIYO?

RIYO is an enterprise cloud service management platform that can be integrated into your current systems and/or white labelled. It enables organisations to seamlessly manage bookings, schedule jobs, complete service delivery, and take payments all in one place.

Unlike with error-prone and time-consuming legacy booking systems, RIYO is automated which speeds up processes and eliminates service blind spots. When communication breaks down between the business, service agent and customer, RIYO ensures that no critical details are lost as it automatically records all transactions.

A Service Management Solution You Can Depend On

Riyo is a cutting-edge enterprise software platform powered by JCurve Solutions (JCS), a leading cloud technology solution provider.

Are you ready to take your business to the next level?

How RIYO Works

Auto allocate jobs

Bookings can be done by either your staff or customer

Progress report

Real-time visibility and updates for the business, service agent, and customer

Job completion

The customer gets a notification, confirms job completion, and provides ratings and feedback

Excellent customer experience

On-time and friction-less end-to-end service leaves a lasting impression on the customer


Powered by a logic engine, it makes it quick and easy for teams to find the right service. The RIYO platform allows you to:

  • Automatically allocate services based on pre-defined criteria
  • Bring all stakeholders together in one place
  • View and track service progress in real-time
  • Ensure payment security until the customer confirms job completion
  • Book services in advance or “on-demand”
  • Access platform from mobile devices
  • Monitor and control the customer experience from start to finish

Key Features

Scheduled or on-demand booking

End-to-end real-time updates

Secured transactions and payments

Instant feedback

Key Benefits


360-degree view of live transactions as the software automatically tracks messages and chat interactions.


Responsive scheduler easily handles changes in service schedule and delivery


Geo-fencing and route optimisation match the customer with resources that best suit them

Time for High-Value Tasks

Automation eliminates time-consuming manual processes enabling you to focus on exceptions and complex tasks